🔄 Return & Refund Policy – Stussy Sweatshirt

At Stussy Sweatshirt, we aim to provide a fair, transparent, and smooth return & refund policy for all customers. Therefore, we clearly explain our return and refund terms below.

📦 1. 14-Day Return Policy

We offer a 14-day return policy, which means you can request a return within 14 days after receiving your order.

However, to be eligible for a return:

  • The item must be unused and in original condition
  • The item must be returned with original packaging
  • Proof of purchase is required

Moreover, we may reject returns that do not meet these conditions.

📍 2. Return Address

All return items must be sent to the following address:

Building Bin Kamel
Sharjah Industrial Area 4
Sharjah, United Arab Emirates (UAE)

In addition, please ensure proper packaging to avoid damage during return shipping.

💳 3. Refund Process

Once we receive your return, we inspect it carefully. After inspection:

  • We approve or reject the refund request
  • If approved, we process the refund automatically
  • We return the amount to your original payment method

Moreover, refunds are completed within 10 business days after approval.

⚠ 4. Return Shipping Cost

Please note that return shipping costs are the responsibility of the customer (buyer). Therefore, customers must pay for shipping the item back to our return address.

In addition, original shipping fees (if any) are non-refundable.

❌ 5. Non-Returnable Conditions

However, we cannot accept returns if:

  • Items are worn, washed, or damaged
  • Return request is made after 14 days
  • Items are sent to the wrong return address

Therefore, we strongly recommend checking your order carefully before returning it.

🧾 6. Transparency & Agreement

At Stussy Sweatshirt, we operate as an independent streetwear brand. Therefore, by purchasing from us, you agree that:

  • Products are independently designed and sourced
  • Items are not official brand merchandise
  • All product details are clearly provided before purchase

Moreover, we ensure full transparency so customers can make informed decisions.

📩 7. Contact Us

If you have any questions, feel free to contact us:

Email: info@stussysweatshirt.co.uk

At Stussy Sweatshirt, we focus on providing a fair, transparent, and reliable shopping experience for every customer.